PRIVACY NOTICE


This Privacy Notice for RDE System Support Group, LLC (we,” us,” or our”), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our website rde.org or any website of ours that links to this Privacy Notice ("Sites").


By accessing our Sites, you accept the terms and conditions described herein without limitation. Should you disagree with our Privacy Notice, we kindly ask you not to interact with our Sites.



  1. WHAT INFORMATION DO WE COLLECT

    Personal information you disclose to us.

    We collect personal information that you voluntarily provide to us when you contact us, submit forms, or participate in activities on our Sites.


    Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and our Sites, the choices you make, and the products and features you use. The personal information we collect may include the following:

    • Name
    • Phone Number
    • Email Address
    • Mailing Address
    • Job Title
    • Place of Employment
    • Resume or other uploaded documents

    Sensitive Information. We do not intentionally request or process sensitive personal information, such as government-issued identification numbers, health or biometric data, or information revealing race, ethnicity, political opinions, religious beliefs, sexual orientation, or date of birth. However, documents such as resumes, or other user-submitted content may contain sensitive information at your discretion. We advise you not to include sensitive or unnecessary personal details in any materials you submit through our Sites.


    Information automatically collected. We automatically collect certain information when you visit, use, or navigate our Sites. This information does not reveal your specific identity (like your name or contact information) but helps us maintain the security, performance, and functionality of our Sites.


    The information we collect includes:

    • IP address
    • Browser type and version
    • Operating system and device type
    • Date and time of access

    This information is recorded in server logs and used for internal analytics, troubleshooting, and security monitoring purposes.



  2. HOW DO WE PROCESS YOUR INFORMATION?

    We process your information to support the operation and improvement of our Sites, to communicate with you, to enhance security and to comply with legal obligations. Specifically, we may process your information for the following purposes:

    • To operate, maintain, and improve our Sites
    • To respond to inquiries or submissions you make
    • To monitor and secure our systems against unauthorized access or abuse
    • To analyze technical performance and usage trends
    • To comply with applicable laws, regulations, or legal processes
    • For any other purpose with your consent

    We do not process your information for advertising, marketing, or automated decision making.



  3. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

    Cookies and Tracking Technologies. Like many businesses, we also collect information through cookies and similar technologies. Cookies are small text files that a website sends to your computer for record-keeping purposes which are stored in a file on your computer's hard drive.


    We use cookies for the following purpose:

    • To support essential features of the Sites
    • To collect anonymous analytics data to help us understand how the site is used

    We do not use cookies for advertising or marketing purposes.


    Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Sites.



  4. DO WE COLLECT INFORMATION FROM MINORS?

    We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using our Sites, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of our Sites.



  5. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?

    We do not sell or rent your personal information. However, we may share or disclose information with third-party service providers or platforms when necessary to operate, maintain, and improve our Sites, or to fulfill the purposes described in this Privacy Notice.



  6. THIRD-PARTY SERVICES AND INTEGRATIONS

    Our Site uses third-party tools and embedded services to support specific features. These third parties may collect information directly from you through cookies, scripts, or widgets when you interact with their services. We do not control how these third parties use your data and encourage you to review their privacy policies.


    Examples include:

    • Text, Inc. (LiveChat) ‐ We use Text, Inc.'s LiveChat tool to provide real-time communication features. When you interact with the chat function, Text, Inc. may collect information such as your name (if provided), email address, IP address, and browser details. For more information, see Text, Inc's Privacy Policy.
    • Google LLC (YouTube) ‐ We embed YouTube videos on our Sites. When you view these videos, Google LLC may collect viewing behavior and technical data through cookies or similar technologies. For more information, see Google's Privacy Policy.

    We do not control or assume responsibility for the data handling practices of these third parties. Any data they collect is subject to their own privacy policies and terms.



  7. EXTERNAL LINKS

    Our Site may contain links to websites or online services operated by third parties that are not affiliated with us. We do not control and are not responsible for the privacy practices, content, or policies of those third-party sites. We encourage you to review the privacy policies of any external sites you visit. This Privacy Notice applies only to information collected through our sites and does not extend to our interactions with external websites or services.



  8. HOW DO WE KEEP YOUR INFORMATION SAFE?

    We store personal information in secure systems safeguarded by access controls and other protective measures designed to prevent unauthorized access, disclosure, or misuse. Access to this information is limited to authorized personnel who require it to perform their job functions. We retain personal information only for as long as necessary to achieve the purpose for which it was collected or as required by applicable laws and regulations.



  9. CHANGES TO THIS POLICY

    We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we do, we will revise the “Effective Date” at the top of this page.


    We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our Sites after any changes constitutes your acceptance of the updated policy.



  10. CONTACT US

    If you have questions or concerns about this Privacy Notice or how we handle your personal information, you may contact us at: